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Morocco

 

A project of the Ministry of the Interior of Morocco (Direction des Régies et Services Concédés), the EIB (European Investment Bank) and InWEnt with the following objectives:

  • To improve organisational performance of the régies (town water authorities)
  • To create efficient service providers
  • To strengthen régies in facing challenges and new developments within the Moroccan water sector

 

Specific objectives phase I

  • To identify a possible development path of business planning to be conducted in phase II, emphasizing basic areas of business planning as human resources and management, financial management, product and services, marketing
  • To identify priority training needs to be covered in phase II

 

 

 

Original Concept for the FEMIP-Project

 

>> click to enlarge

 

Explanation:

  • After the kick-off workshop, a 5 day workshop for the directors and the division heads of the 3 pilot Régies will be held,. Task of this first workshop will be to develop a strategy of how to convert the achieved results from the SWOT-analysis and the work packages (Plan structuré du project) into a business plan.
  • All results obtained from each workshop will always be available on the web-platform, so that the division heads of the other 10 Régies have the possibility to prepare themselves and update their knowledge for the following workshops. This will enable them to start preparing the business plan for their own Régie.
  • In the further process (after the kick-off workshop), the specific identified Gaps related to the four perspectives (Ressources Humaines, Finances, Clients/Partenaires and Processus) will be filled by 4 consecutive workshops . Participants (division heads of all Régies) can individually fill these gaps for their own Régies and support compiling the Manual on Business planning.
  • Selected issues will be targeted on one extra input day, by the end of each workshop as shown in the graph above.
  • The expected result of all the workshops is an application oriented Manual on Business planning. The participants of the other 10 Regies had the chance to exchange experiences during the 4 workshops. In processing afterwards their experiences, they will be able to transfer their attained knowledge based on their own gaps and specific constraints. 13 business plans for all the 13 participating Régies could be the result at the end.